Primary Information
Product Name: Cisco Desk Phone 9851
Mfr. P/N: DP-9851-K9=
SKU#: 9476847
TD SNX#: CSC-DP-9851-K9=
UPC: 889728594967
UNSPSC: 43191511
Weight (lbs): 3.00
Warranty: 1-Year Limited Hardware Warranty
Product Overview
The Cisco Desk Phone 9800 Series simplifies purchasing, deployment, management, and training. It supports multiple calling platforms — including Cisco Unified Communications Manager (CUCM), Webex Calling, BroadWorks, and other third-party cloud calling services — allowing seamless use across environments with a single device.
Technical Specifications
Telephone Type: Desk Telephone
Multiline Operation Capability: Yes
Lines Supported:
-
130 for CUCM and Webex DI
-
16 for Webex Calling and Open SIP platforms
Conference Call Capability: Yes
Voice Mail Capability: Yes
Speakerphone: Full-Duplex
Caller ID: Yes
Call Forwarding: Yes
Call Hold: Yes
Call Transfer: Yes
Display Type: LCD Monitor
Message Waiting Capability: Yes
Status Indicators: Backlit Indicator
Volume Control: Yes
Hearing Aid Compatible: Yes
Programmable Buttons (Qty): 46
Power Over Ethernet (PoE) Support: Yes
Supported Voice Codecs:
OPUS, G.722, G.722.2, iSAC, G.711 (A-law / μ-law), G.729a/b, iLBC
Dimensions & Miscellaneous
Color: Carbon Black
Width (Base): 8.4 in
Height (Base): 8.9 in
Depth (Base): 1.9 in
Weight (Base): 968 g
Service & Support
Type: 1-Year Limited Hardware Warranty
